We do not offer cash refunds on any purchased goods. All the exchanges can be done within 7 days with the original receipt.

• The product should be in salable condition with price TAG

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@gifthouse.lk and send your item to No. 83, Katugastota Road, Kandy Sri Lanka.

Shipping

To return your product, you should mail your product to No. 83, Katugastota Road, Kandy Sri Lanka.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an expensive item you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.