Before we get into specifics, let us be clear on our shipping ‘philosophy’

• We want to get things to you or the recipient as quickly as humanly possible
• If there is a shipping charge (for expedited shipping, for example), we are not in business to ‘profit’ from shipping/delivery; you are charged what we are charged
• The rates of the shipping/delivery will be shown on our website.
• Under commit; overdeliver

We have a few courier services integrated with us and you can choose the courier of your choice which is given to choose before the cart checkout. We give you the benefit of choosing Sea or Airfreight for international shipments. Our products are shipped from our main showroom in Kandy, Sri Lanka.

Delivery Time

Delivery Time is dependent on two factors:

• Time of Order

Orders are fulfilled within 7 days of the date the order is processed (payment is taken). It may take up to 4 working days for an order to be processed from the time of placement. Please check thoroughly before accepting the product. If the product is damaged, zeal is broken or any parts are missing inform it to our sales agent. Please do not accept delivery if there are any damages once you accept the product we don’t do an exchange.

• The method of delivery –

our shipping methods for domestics are ground services which deliver within 3 business days coast-to-coast. International delivery may differ on air freight and sea freight on your location and the courier service delivery times.

Additionally, please note that delivery time is also based on ‘business’ days. For example, if you place an order on Sunday, it’s impossible for us to ship an item the same day as all the shippers are closed.

Calculating Cost

We do not profit from shipping. Should you charge Rush shipping, or if we’re shipping your order internationally, your shipping cost will be exactly the same as we are charged by whichever shipping company is used to deliver your package. Shipping costs are calculated on the website automatically during Checkout based on the weight of the items you are purchasing.

International Shipping

If you’d like to make a purchase and have it shipped internationally, the items will be shipped on the same business day, or if it is a holiday they will be shipped on the immediate business day. You are able to track the shipment with the tracking facility provided by the courier service that you have chosen.